As a valuable Tradesure client, we would like to ensure that your claims process is seamless and efficient in order to bring you back into action ASAP. As soon as reasonably possible, ensure that you:


1. In the event of a major vehicle incident, contact KVTR 24 Hour       Control Centre on Toll Free 0800 434 996 or 0800 430 430               immediately.     

2. Report the incident to your broker as soon as possible.

3. Complete the relevant claim form and email it to your broker.

    Click here to download the forms.            



4. Ensure that all supporting documents are attached as per the               procedure guidelines below.              



                TRUCKING CLAIMS PROCEDURE                 




Once we have received everything, where necessary an assessor 

will be appointed. After your claim has been assessed, quantified 

and authorised, the claim will be settled within 24 hours.


To contact our claims department, send an email to: or our CEO at

Please take note of the following important contact numbers:

KVTR 24 Hour Control Centre Toll-Free - 0800 434 996 / 0800 430 430

in the event of an accident or theft/hijack for Heavy Commercial Vehicles.


E –Track  / Trevor Ackerman - +27 82 791 0119 / +27 83 900 8275

in the event of theft/hijack.


HCV Mechanical Breakdown and Roadside Assistance (if cover is selected) -

0861 577 757 / 0861 888 853


Commercial and Motorcycle and Roadside Assist (if cover is selected) -

0861 888 853


Tradesure Commercial Specialists (Pty) Ltd is an authorised Financial Services Provider licensed with the Financial Services Board.


Tradesure Commercial Specialists (Pty) Ltd FSP No. 17607       Company Registration no.  2002/018156/07

Tradesure insurance products are underwritten by Centriq Insurance Company Limited.

© 2015 Tradesure Commercial Specialists.  All rights reserved. Terms and ConditionsSite by Index Innovation.



Phone: +27 11 702 6800

Fax: +27 86 687 3353




DISCLAIMER: The Tradesure Internet team strives to provide you with useful, accurate, and timely information on this website. Accordingly, Tradesure has attempted to provide accurate information and materials on this website, but assumes no responsibility for the accuracy and completeness of that information or materials. Tradesure may change the content of any information or materials available at this website, or to the products described in them, at any time without notice. However, Tradesure makes no commitment to update the information or materials on this website which, as a result, may be out of date.  Information and opinions expressed in bulletin boards or other forums (where applicable) are not necessarily those of Tradesure. Neither Tradesure, nor its officers, directors, employees, agents, distributors, or affiliates are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on the Tradesure website. Tradesure reserves the right to revise these terms and / or legal restrictions at any time. You are responsible for reviewing this page from time to time to ensure compliance with the then-current terms and legal restrictions because it will be binding on you. Certain provisions of these terms and legal restrictions may be superseded by expressly designated legal notices or terms located on particular pages of this website.